PrivacyPolicyWelcomorocco.

Welcomorocco is the online platform operated by SafariAventure, a professionally licensed passenger transport company registered in Morocco. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or use the Welcomorocco platform to book private transportation services.

By using the Welcomorocco platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, please do not use the platform.

This policy applies to all personal data processed by SafariAventure in connection with the Welcomorocco platform, including data collected via the booking form, contact form, and any communications sent by email.

When you use the Welcomorocco platform, we may collect the following categories of personal data:

• Identity data — Full name as provided at the time of booking.
• Contact data — Email address and phone number.
• Booking data — Pickup location, destination, travel date and time, number of passengers, luggage details, flight number, and any special requests.
• Payment data — We do not store card numbers or payment credentials. Payment is processed entirely by PayPal, our certified payment provider. We receive only a booking confirmation and transaction reference.
• Communications data — Content of any emails or messages sent to SafariAventure via the contact form or by email.
• Technical data — IP address, browser type, and general location data collected automatically when you visit the platform. This data is processed in aggregate and is not linked to your personal identity.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data.

SafariAventure uses your personal data only for the following purposes:

• To process and confirm your booking, assign a driver, and deliver your transfer service.
• To send booking confirmation and pre-transfer reminder emails to the email address provided.
• To contact you if there is a change to your booking, a driver issue, or a flight delay that affects your transfer.
• To process cancellations, refunds, and change requests in accordance with our Terms of Service.
• To respond to enquiries submitted via the contact form or by email.
• To comply with our legal obligations under Moroccan law, including record-keeping and tax requirements.
• To improve the Welcomorocco platform and service based on aggregated, anonymised usage data.

We do not use your personal data for automated decision-making or profiling that produces legal or significant effects on you.

SafariAventure does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:

• Drivers — Your first name, pickup location, destination, and flight number are shared with the assigned SafariAventure driver to enable them to complete your transfer.
• PayPal — Payment data is processed directly by PayPal under their own privacy policy. SafariAventure receives only a transaction confirmation.
• Email service providers — We use a transactional email service to send booking confirmations and contact replies. These providers process email addresses solely to deliver emails on our behalf.
• Legal authorities — We may disclose your data if required to do so by law, court order, or governmental authority in the Kingdom of Morocco.

All third parties who process data on our behalf are required to maintain appropriate security standards and may only use your data for the specific purpose for which it was shared.

We retain your personal data for as long as is necessary to fulfil the purpose for which it was collected, and in accordance with our legal obligations under Moroccan law.

• Booking data — Retained for 5 years from the date of the transfer to comply with tax, accounting, and legal record-keeping requirements.
• Contact enquiry data — Retained for 12 months from the date of last communication, then deleted.
• Technical and analytics data — Retained in aggregated, anonymised form indefinitely. It is not linked to your personal identity.

Once the applicable retention period expires, your personal data is securely deleted or anonymised. You may also request early deletion of your data — see Section 06 (Your rights) for details.

You have the following rights in relation to your personal data processed by SafariAventure. To exercise any of these rights, contact us at contact@welcomorocco.com.

• Right of access — You may request a copy of all personal data we hold about you.
• Right to rectification — You may request correction of any inaccurate or incomplete personal data.
• Right to erasure — You may request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing — You may request that we limit how we use your data in certain circumstances.
• Right to data portability — You may request your data in a structured, machine-readable format.
• Right to object — You may object to processing carried out on the basis of legitimate interests.
• Right to withdraw consent — Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

We will respond to all rights requests within 30 days. If you believe we have not complied with your rights, you may lodge a complaint with the Commission Nationale de contrôle de la Protection des Données à caractère Personnel (CNDP) in Morocco.

The Welcomorocco platform uses cookies and similar technologies to enable essential site functionality and to understand how visitors use the platform. For full details of the cookies we use and how to control them, please see our Cookie Policy at welcomorocco.com/cookie-policy.

SafariAventure takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

All data transmitted between your browser and the Welcomorocco platform is encrypted using TLS (HTTPS). Access to personal data within SafariAventure is restricted to authorised personnel only, on a need-to-know basis.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, in accordance with applicable law.

This Privacy Policy is governed by the laws of the Kingdom of Morocco, including Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data, as amended.

If you have any questions about this Privacy Policy, how SafariAventure handles your personal data, or if you wish to exercise your rights, please contact us:

• Email: contact@welcomorocco.com
• Company: SafariAventure
• Country: Kingdom of Morocco

This policy was last updated in January 2026. We reserve the right to update this policy at any time. Material changes will be communicated by posting the updated policy on this page with a revised date.